GET THE MOST OF YOUR MAZDA

 

Remotely start1 your Mazda’s engine, lock or unlock the doors and check vehicle status with the MyMazda app’s suite of remote vehicle features. Gain access to your Mazda’s manuals and vehicle health reports, even find a Mazda retailer, all in-app.

Find the app on the Apple App Store® and Google PlayTM. Contact your retailer for more details.

Remote Engine Start

Warm up your car in winter or cool it down in summer, all before leaving the house, with a simple tap of the screen on your smartphone or smartwatch.

Vehicle Status and Health Report

Keep in step with your Mazda with an active health report — view oil and fuel levels, maintenance alerts and more at a glance.

Send to Car

Plan your routes ahead of time by sending points of interest directly to your vehicle’s Mazda Connect Infotainment system, for integrated in-car navigation (when equipped).

Vehicle Finder

For added convenience, Connected Services can help you locate your parked vehicle — especially helpful in crowded parking lots. When in use, Vehicle Finder will pinpoint your Mazda on a map and allow you to flash the hazard lights for easier identification.

Remote Door Lock/Unlock

Simply touch and hold the lock icon in the MyMazda app to easily lock and unlock your Mazda’s doors from your smartphone or smartwatch.

Remote Flashlights

Use MyMazda app remote control on your smartphone or smartwatch to locate your vehicle more easily by flashing its lights.

Map Search

Find a Mazda retailer, fuel station or even your vehicle directly from the MyMazda app on a smartphone or smartwatch.

Remote Charge Start/Stop

Exclusively for Mazda EV models, start and stop charging from anywhere with the MyMazda app remote control.

Remote Climate On/Off with Defrosters

Conveniently control the climate inside your Mazda EV before even stepping inside.

Remote Engine Start

Warm up your car in winter or cool it down in summer, all before leaving the house, with a simple tap of the screen on your smartphone or smartwatch.

Vehicle Status and Health Report

Keep in step with your Mazda with an active health report — view oil and fuel levels, maintenance alerts and more at a glance.

Send to Car

Plan your routes ahead of time by sending points of interest directly to your vehicle’s Mazda Connect Infotainment system, for integrated in-car navigation (when equipped).

Vehicle Finder

For added convenience, Connected Services can help you locate your parked vehicle — especially helpful in crowded parking lots. When in use, Vehicle Finder will pinpoint your Mazda on a map and allow you to flash the hazard lights for easier identification.

Remote Door Lock/Unlock

Simply touch and hold the lock icon in the MyMazda app to easily lock and unlock your Mazda’s doors from your smartphone or smartwatch.

Remote Flashlights

Use MyMazda app remote control on your smartphone or smartwatch to locate your vehicle more easily by flashing its lights.

Map Search

Find a Mazda retailer, fuel station or even your vehicle directly from the MyMazda app on a smartphone or smartwatch.

Remote Charge Start/Stop

Exclusively for Mazda EV models, start and stop charging from anywhere with the MyMazda app remote control.

Remote Climate On/Off with Defrosters

Conveniently control the climate inside your Mazda EV before even stepping inside.

FIRST-EVER CX-90 EXCLUSIVE FEATURES

The most powerful Mazda ever designed comes packed with exclusive vehicle features like remote climate controls for defrosters and mirror heating, new Geofence, Driver Alert and Parental Control. Geofence allows you to keep a close eye on your vehicle by setting a predefined area that when the vehicle exits, you are updated via the MyMazda App. Similar with driving speeds and times, Driver Alert and Parental Control update you when the CX-90 is driving above a certain speed or past a certain time.

DOWNLOAD MYMAZDA APP TODAY

Make life easier and driving more efficient with Connected Services. Just testing it out? New Guest Mode allows drivers to explore features before purchasing or registering a Mazda vehicle.

FREQUENTLY ASKED QUESTIONS

What devices are compatible with the MyMazda app?

The MyMazda app requires: iOS 12.0 or later. Compatible with iPhone, iPad and iPod touch. Android 8.0 or later. Apple smartwatch with OS 5 or later. (Not compatible with Android smartwatches.) Any series of Apple smartwatch with screen size 40 mm or more is optimal.

What do I do after downloading the MyMazda app?

Make the most of Mazda Connected Services by registering your account on the MyMazda app. Please note that while you can connect multiple devices, only one device can be used at a time. For security purposes, when you log in on a new device, the app will automatically log out all other connected devices. Follow the checklist below to register your account: Download the MyMazda app from the Apple App Store® or Google Pay™ to a compatible mobile device. Open the MyMazda app. If you don’t have a MyMazda account, tap Register to get started with MyMazda account registration. Enter your email address, then tap Next. Enter your phone number, then tap Next. A validation code will be sent via SMS. Enter the SMS validation code in the MyMazda app, then tap Submit. Enter your personal and account information, then tap Submit to create your MyMazda account. MAZDA TIP Once received via SMS, your validation code will only be valid for 10 minutes. If the code expires you will need to start the registration process again.

How do I enrol for Mazda Connected Services remote features?

To enrol for Connected Services Remote features, you’ll need to sit in your vehicle, open the app, click Add vehicle, then scan and validate your car’s VIN. Keep reading for more detailed instructions: At the Select vehicle screen, tap Add Vehicle and follow the onscreen instructions to add your vehicle. At the My Vehicles screen, tap Enrol to enrol in Connected Services. At the Connected Services Enrolment screen, tap Start. Switch the ignition ON in your Mazda vehicle. Then, tap Next. Tap Request to receive an authorization code on your vehicle’s Mazda Connect centre display. Enter the authorization code into the MyMazda app on your mobile device and tap Submit. After enrolment is complete and your vehicle is connected, you’ll receive a push notification. You can also enrol in Connected Services via the My Vehicles screen on the MyMazda app. Here’s how to get started: Tap the hamburger menu in the upper right-hand corner of the MyMazda app screen. Tap My Vehicles. Tap Enrol for the vehicle you’d like to enrol in Connected Services. Follow the instructions on screen.

How do I access Roadside Assistance?

If you have Mazda Roadside Assistance coverage, the MyMazda app can provide you with a link to on-road support, via the Mazda Canada Roadside app. To contact roadside assistance: Tap the HELP icon. Tap Roadside Assistance. Roadside Assistance will be called automatically. What to do if a vehicle malfunction is detected: Tap the alert to view details. Tap Request Roadside Assistance. Roadside Assistance will be called automatically. NOTE: You will need to download and install the Mazda Canada Roadside app before using this function. Search: “Mazda Canada Roadside” in your app store.

How does automatic 911 dialling work?

In the event of a moderate or serious collision, your Mazda can automatically take appropriate measures, such as calling emergency services. In the event this occurs, an Emergency Assistance Call notification will appear on the Mazda Connect screen. NOTE: Automatic 911 dialling is available without a subscription to Connected Services. MAZDA TIP: The Emergency Assistance Call setting must be enabled in the Mazda Connect Settings menu for it to function as expected in an emergency. Refer to the Mazda Connect Owner’s Manual for more information.

What is included in Mazda Connected Services?

Enabling Connected Services is like having a personal assistant for your Mazda. The MyMazda app lets you access your vehicle's health report, remotely start your engine,1 lock and unlock the doors and trunk, and a lot more — all through your mobile device. The Mazda MX-30 comes with additional features unique to our first all-electric vehicle. These include charge state indicator, remote charging start and stop and remote climate control. All Connected Services are complimentary for the first two years of ownership.

What benefits come with Connected Services remote features?

Connected Services utilizes a built-in cellular data connection between your Connected Services-equipped Mazda vehicle and your MyMazda smartphone app. Once configured, users have access to a range of helpful and intuitive features from virtually anywhere, including: Monitoring vehicle status: whether or not doors are locked or unlocked, headlights are on or off, trunk is closed and locked, etc. Remote start from much farther away than key fob-activated remote start systems1 Vehicle Finder function to more easily find your vehicle – especially helpful when parked in large, crowded parking lots

Which vehicles are compatible with Connected Services?

Connected Services are available on the following models: 2024 Mazda CX-90 2023 Mazda CX-50 2021.5, 2022, 2023 Mazda CX-5 2021.5, 2022, 2023 Mazda CX-9 2022, 2023 Mazda MX-30 EV 2022, 2023 Mazda3 2022, 2023 Mazda3 Sport 2022, 2023 Mazda CX-30 Other models to feature Connected Services have yet to be announced. Note: Connected Services features may differ slightly by car line.

How do I know if my Mazda is Connected Services compatible?

Connected Vehicle Services are available on all trims for models listed below: 2024 Mazda CX-90 2023 Mazda CX-50 2022, 2023 Mazda CX-5 2022, 2023 Mazda CX-9 2022 Mazda MX-30 EV 2022, 2023 Mazda3 2022, 2023 Mazda3 Sport 2022, 2023 Mazda CX-30 2021.5 Mazda CX-5 2021.5 Mazda CX-9 Signal strength can be checked on the Mazda Connect centre display. Confirm compatibility on the Mazda Connect home screen by going to Navigation or Entertainment and finding the telematics icon at the bottom right of the screen.

Are Connected Services available on manual transmission vehicles?

Yes, Connected Services features are available on manual transmission vehicles. However, the remote engine start/stop feature is not available for manual transmission vehicles.

When will the free Connected Services trial period be activated?

The Connected Vehicle trial period starts on the day the vehicle is retailed.

Do connected services features differ depending on the vehicle?

Yes, depending on the vehicle, Connected Services features may differ slightly. Refer to your vehicle’s Connected Services Owner’s Manual for more information on the specific features available for your vehicle.